The digital training system for the hospitality industry
Horeca HERO
Mandatory training and its management cost time that is missing in day-to-day operations. Horeca HERO takes care of this digitally and saves you up to 40 hours per department head per year. Training for every work area is available from just €39 per month.
Horeca HERO at a glance
Businesses trust Horeca HERO
From small cafes to international hotel chains.
Regulations covered
All mandatory EU-wide training.
Individually adjustable
Personalizable to your business – from cafes to hotel chains.
Free interfaces to existing software solutions.
The digital process
Together with our sales team, your business will be ready for use in just a few days.
Invite employees
Whether via CSV or existing partner systems, employees can be integrated into the system quickly and without errors and invited by email.
Onboarding
Employees receive an invitation to Horeca HERO. During the first login, language and work area are defined and employees receive a detailed tour of the system.
Complete training
Employees watch the training video and complete the instruction independently. Optionally, employees can only complete the training after a successful test.
Digital proof documents
The proof document is available to management and employees at any time online and is stored securely.
Real-time Dashboard
With just one glance at the dashboard, you get an overview of your employees' training progress.
Video training instead of dry instruction
All important instructions and training courses for the catering industry, clearly and digitally. Available in 22 languages – ideal for international employees. Participation is confirmed with one click – the proof document is immediately available.
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GDPR - Confidentiality
I hereby declare that I have been informed by my employer about the data secrecy...
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GDPR - Video surveillance
By signing, you confirm that you have been informed about the video surveillance and that...
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GDPR - Sensitive data
Protecting the data protection rights and privacy of our guests is our top priority. Therefore,...
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Hygiene - Wash Hands
Frequent and correct hand washing in the catering and hotel industry is the first and...
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Hygiene - disinfect hands
Hand disinfection protects themselves and other people from infection and transmission. Disinfectants should be used...
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Hygiene - Work Wear
Proper work clothing not only contributes to your positive appearance, but is also crucial for...
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First aid in the workplace
Find out who is a first aider in your company from your supervisor. You also...
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Fire protection basics
The Fire Safety Basics video is designed to show you how to assist in the...
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General occupational safety
This video informs you about possible hazards to your general health and safety, as well...
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Maternity protection
In order to keep you and your child healthy, there are some aspects to consider...
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Occupational safety during cleaning
The person in charge of your department will inform you about all possible hazards to...
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Hygiene - food service
Food safety and quality are ensured through a high level of personal hygiene and hygienic...
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Hygiene - beverage service
Food safety and quality, are ensured through a high level of personal hygiene and hygienic...
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Occupational safety in service
Your department manager will inform you about all possible dangers to your health and safety...
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Occupational safety dispensing system
Your department manager will inform you about possible dangers to your health and safety and...
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Hygiene - Illnesses
Persons who handle food must be in a state of health that ensures that there...
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Cleaning and disinfection
Cleaning and disinfection form an important basis of good hygiene practice, they are essential to...
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The 14 Allergens
Food and drinks contain allergens that you need to know about! These allergens must be...
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Pest monitoring
Accurate pest monitoring is essential for good hygiene practices. Pests can contaminate food and transmit...
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Hazards arising from food
Food can pose a risk to human health. Microbiological hazards can arise from pathogenic and...
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Indication of designations of origin
Origin labeling is mandatory for commercial kitchens, but this regulation is also relevant for catering...
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Protect food
It is generally recommended that processed foods that are intended for storage before consumption or...
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Disposal of food waste
Kitchen waste, as well as other types of waste, must be disposed of properly in...
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Food self-monitoring
When preparing and serving food, care must always be taken to ensure that the food...
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Avoiding the spread of germs
Raw foods, such as eggs, raw fish, raw meat and raw poultry, as well as...
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Hygiene - Jewellery
No watches or jewellery may be worn in the kitchen during working hours, as bacteria...
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Occupational safety in the kitchen
Your department manager will inform you about all possible dangers to your health and safety...
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Acrylamide
When baking, roasting and deep-frying starchy foods, the rule of thumb "gilding instead of charring"...
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Occupational safety Storage and cold storage rooms
The person responsible for your department will inform you about possible dangers to your health...
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Food storage
With the right storage, food can be kept for longer and waste can be avoided....
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Occupational safety office/reception
Your department manager will inform you about all possible dangers to your health and safety...
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Goods receipt
When goods are delivered, certain characteristics must be checked:completenessintactnessMinimum shelf lifeCorrect temperatureCleanlinessIn case of defects,...
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Protection of minors
The Austrian catering industry takes the protection of children and young people very seriously. Below...
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Obligation to provide receipts
You are obliged to provide each customer with a receipt after completing a purchase transaction....
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Occupational safety cosmetics
Your department manager will inform you about possible dangers to your safety and health, as...
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Occupational safety baths
Your department manager will inform you about possible dangers to your health and safety and...
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Occupational safety Massages
Your department manager will inform you about possible dangers to your health and safety and...
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Safety measures for guest transport
This video explains the safety measures required when transporting guests in a company vehicle.
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Occupational safety in building services
Your department manager will inform you about all possible dangers to your health and safety...
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Occupational safety building services: summer and winter
Your department manager will inform you about all possible dangers to your health and safety...
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Information on the obligation to instruct
One of the most important duties for those responsible is to instruct employees. Every employee...
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Hygiene fingernails
Employees in the kitchen must always keep their fingernails short and clean. Artificial fingernails and...
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Occupational safety wellness area and swimming pool
Your department manager will inform you about possible dangers to your health and safety and...
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Pool hygiene - Technical inspection round
The following control steps must be carried out during the daily inspection of the bath...
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Bathroom hygiene - Technical maintenance
The following control steps must be carried out during the weekly maintenance of the pool...
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Pool hygiene - Pool inspection
The following checks must be carried out before guests arrive:Check the access restrictionsMeasurement of chlorine...
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Pool hygiene - Pool cleaning
The following checks must be carried out before guests arrive:Removal of disinfectants from the previous...
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Responsibilities in the context of pool operation
The following control steps must be carried out during bathing:Check the floor and dry as...
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Housekeeping basics: bathroom cleaning
Guests attach great importance to cleanliness and hygiene. If the first negative reviews start to...
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Housekeeping basics: Room cleaning (part 1)
Guests place great importance on cleanliness and hygiene. If the first negative reviews start to...
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Housekeeping basics: Room cleaning (part 2)
There are important standards for daily room cleaning that must always be adhered to. This...
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First aid in the company
Find out from your line manager who is a first aider in your company. You...
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Maternity protection
To keep you and your child healthy, there are a number of aspects to consider...
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Follow-up instruction on the Infection Protection Act
Persons who handle food must be in a state of health that ensures that there...
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Water quality part 1
It is crucial to regularly check the water quality in hotels and restaurants to minimise...
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Water quality part 2
The following measures are required to ensure adequate water quality: Weekly: Flush rarely used outlets...
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Water quality part 3
The following measures are required to ensure adequate water quality: Every three months: If you...
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First aid in the workplace
Find out who is a first aider in your company from your supervisor. You also...
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The new deposit system for plastic bottles and drinks cans
From 1 January 2025, a new deposit regulation for single-use beverage containers will apply in...
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Catering & delivery service
Food safety is essential in catering and food delivery. This training course covers the most...
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Cybersecurity
From phishing emails to open Wi-Fi - digital dangers lurk everywhere. Protect yourself with secure...
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Dealing with AI systems
AI is a powerful tool - but data protection and transparency always take priority. Our...
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Compliance - AI systems and cyber security
As a manager, you have strategic responsibility: you manage resources, priorities and business processes. At...
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Working in the heat
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Obligation to carry identification at work
Inspections by the Financial Control Authority for Illegal Employment are part of everyday life in...
The Horeca HERO packages
€39 / month
€69 / month
€109 / month
€149 / month
€49 / month
€25 / Employee
€30 / month
€29 / month
The problem
When was the last time you instructed your team on hygiene or occupational safety?
Restaurants, hotels and cafes are legally required to train their employees regularly – and this must be documented. Especially in the hospitality industry with high turnover and international staff, this is a real challenge.
- High employee turnover
- International staff
- High time expenditure for training
- Complex documentation effort
The solution
It's easy with Horeca HERO.
All training content for your team is already included in your license. You create the employees, everyone gets their own account – and can complete their training immediately independently. No ordering, no waiting, no paperwork.
- Available in 22 languages
- From only €39 / month
- Automatic proof
- Accessible anywhere & anytime
Why regular training is so important.
In the hospitality industry, the safety of guests and employees is the top priority. The aim of the training is to avoid accidents, ensure hygiene quality and fulfill legal requirements without gaps.
Especially with high turnover, an automated process is crucial to maintain safety in the company without great administrative effort.
Important topic areas
Horeca HERO covers all relevant areas for your gastro team:
- HACCP & Hygiene
- Occupational Safety
- Fire Protection & Emergency
- Allergen Labeling
- Protection of Minors & Compliance
- GDPR & Data Protection
- Initial Instruction § 43 IfSG
- Housekeeping & Service
Your certificate. Your proof.
With the confirmation and the passed test, the employees have successfully completed the training. The documents remain available online for management and employees at any time.
Ready to start?
Arrange a meeting and structure the instruction and training with your team.
Offer via WhatsApp